NOW Foods Recall: Amount of Phosphatidyl Serine in product is less than stated on the label

🇺🇸 United States

1. January 10, 2024 - Recall initiated
2. February 14, 2024 - Reported by source
3. December 16, 2025 - Recall terminated

Official source record

Agency

FDA

Dataset

FDA Food Enforcement (Recalls)

Recall number

F-0859-2024

Event ID

93812

Status

Terminated

Classification

Class III

Company

NOW Foods

Product description

Protocol for Life Balance, Phosphatidyl Serine 300mg softgels, 50 count bottle, UPC 707359123922. NOW Foods, Phosphatidyl Serine 300mg softgels, 50 count bottle, UPC 733739023926.

Quantity

12,051 bottles

Reason

Amount of Phosphatidyl Serine in product is less than stated on the label

Recall initiation date

January 10, 2024

Report date

February 14, 2024

Classification date

Not published in this source record

Termination date

December 16, 2025

Distribution pattern

Nationwide and exported to China, Kazakhstan, Czech Republic, Portugal, Kyrgyzstan, Slovakia

UPC, lot, and code information

UPC 707359123922; Protocol Lot Number: 3309194 Best By 08/2025 Protocol Lot Number: 3316624 Best By 09/2025 NOW Lot Number: 3309243 Best By 08/2025 NOW Lot Number: 3316650 Best By 09/2025

Voluntary or mandated

Voluntary: Firm initiated

Initial notification method

Two or more of the following: Email, Fax, Letter, Press Release, Telephone, Visit

Source last updated

Not tracked separately from the Public Health Trace retrieval date below

Public Health Trace retrieval date

July 18, 2026 ET

Responsible company: NOW Foods

Other recalls from NOW Foods

Where this information comes from

View FDA enforcement record -- the specific openFDA record this summary was built from.

No separate FDA public notice was found for this enforcement record. The information below comes from FDA's Recall Enterprise System through openFDA.

FDA Enforcement Reports -- FDA's general, official recall and enforcement information.

Technical source data

View raw source data -- the machine-readable record this page's information was built from.

Retrieved by Public Health Trace: July 18, 2026 ET

Frequently asked questions

What does a Class III mean?

A situation in which use of or exposure to a product is not likely to cause adverse health consequences.

Is this recall still active?

According to FDA, this recall's status is "Terminated." Always confirm the current status using the source links below, since status can change after Public Health Trace last retrieved this record.

What should I do if I have this product?

Follow the instructions published by the responsible agency (see the source links below) -- recall guidance (e.g. dispose of the product, return it for a refund, or check for a specific lot number) varies by recall and is set by that agency, not by Public Health Trace.

Where can I find more official information?

The source links below, published by FDA, are the authoritative record for this recall, including any updates issued after this summary was retrieved.

This summary is based on the official source record referenced above. Public Health Trace does not state that any company or product is unsafe beyond what the official source has published. Read the full medical disclaimer.

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